WA-API Integration Guide
Applicable Scope
The following instructions only apply when the WhatsApp integration method is via API.
Preparations
1. Register a Cloud Platform Account If you already have an account, you can skip this step.
Registration link: https://www.nxcloud.com/sign-up/
| No. | Purpose | Required Information | Notes |
|---|---|---|---|
| 1 | Cloud platform account registration | Company name | It is recommended to use the full legal company name |
| 2 | Mobile number | Personal mobile number of legal representative or administrator | |
| 3 | Email address | Recommended to use a company email |
2. Log in to NXCloud Platform
Platform login URL: https://www.nxcloud.com/login
Note: The login account must include the corresponding country code.
3. Create a WA Customer Application
This step is handled by NXCloud business colleagues who initiate the internal process to create the WA customer application. After completion, you can start registering the WABA.
Step 1: WABA Registration & Business Verification
1. Step Description: For detailed instructions on WABA registration and business verification,
refer to the document: Embedded Registration & Authentication Guide (API)
2. Operation Path: Cloud Platform → WhatsApp → Customer Application → Number → Embedded Registration
Step 2: API Integration & Webhook Configuration
1. API Documentation
API endpoint (official website): https://www.nxcloud.com/document/whats-app/send-message
2. Obtain 3 Keys
AccessKey and AccessSecret
Operation path: Cloud Platform → Console → Home → Account Info
AppKey
Operation path: Cloud Platform → WhatsApp → Customer Application → AppKey
3. Configure Webhook (Callback URL)
Operation path: Cloud Platform → WhatsApp → Customer Application → Edit → Webhook
Note: The callback URL must not have any restrictions, otherwise it will affect message status retrieval and other functions.
Step 3: Create Templates & Test Sending/Receiving
Operation path: Cloud Platform → WhatsApp → Customer Application → Number → Template → Add New
Notes: The first test must use a template message, so you need to create a template first before sending messages.
Step 4: View Conversation Records
Operation path: Cloud Platform → WhatsApp → Record Query